STUDIA
Universitatis Babes Bolyai
OECONOMICA
Universitatis Babes Bolyai
OECONOMICA
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No. 58, 2013, Issue 3 |
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CONTENTS |
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| Title: | SERVQUAL VERSUS SERVPERF: MODELING CUSTOMER SATISFACTION AND LOYALTY AS A FUNCTION OF SERVICE QUALITY IN TRAVEL AGENCIES |
| Author: | O.I. MOISESCU, O.A. GICA |
| Pages: | 3-19 abstract (*.PDF) |
| Jel Classification: | M31, L30 |
| DOI | |
| Title: | TECHNICAL EFFICIENCY OF SOUTH AFRICAN BANKS IN GENERATING INTEREST AND NONINTEREST INCOME: A STOCHASTIC FRONTIER ANALYSIS |
| Author: | G. VAN DER WESTHUIZEN, G.E. BATTESE |
| Pages: | 20-42 abstract (*.PDF) |
| Jel Classification: | C50, G21, L21 |
| DOI | |
| Title: | HOW FOREIGN PARTICIPATION IMPACT COMPANIES' PERFORMANCE: EMPIRICAL EVIDENCE FROM ROMANIA |
| Author: | S.G. MASCA, M. CIUPAC-ULICI |
| Pages: | 43-60 abstract (*.PDF) |
| Jel Classification: | F21, F23, F43 |
| DOI | |
| Title: | HUMAN RESOURCE MANAGEMENT PRACTICES AND HOTEL INNOVATION |
| Author: | C. OSOIAN, A. PETRE |
| Pages: | 80-89 abstract (*.PDF) |
| Jel Classification: | M12, L83 |
| DOI | |
| Title: | SELECTED SOCIAL MEDIA ANTECEDENTS: ATTITUDES TOWARDS AND BEHAVIOURAL IMPACTS ON ITS USAGE AMONG CONSUMERS IN A DEVELOPING COUNTRY |
| Author: | N. DLODLO, M. DHURUP |
| Pages: | 90-109 abstract (*.PDF) |
| Jel Classification: | M220 |
| DOI | |
| Title: | BOOK REVIEW MUTANOV GALYM, MATHEMATICAL METHODS AND MODELS IN ECONOMICS, ALMATY: AL-FARABI KAZAKH NATIONAL UNIVERSITY, 2011 |
| Author: | Diana-Andrada Filip |
| Pages: | 110-111 abstract (*.PDF) |
| Jel Classification: | |
| DOI | |
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